The Licencing Unit at the National Department of Health (DOH) has set up a new email to be used for all queries concerning dispensing licences: [email protected]

CALL CENTRE NUMBER: 012 395 8314 / 8315

The Department took a decision not to email copies of dispensing licences due to the high number of uncollected originals,

and thus, contravention of the Medicines and Related Substances Act 101 of 1965.

The original may be collected by a courier company for license holders outside

of Gauteng.

Feel free to let us know should you require details of some companies that collect and courier on behalf of licence holders.


The Extension of Chronic Medication Prescriptions to 12 months

General information on Dispensing

Dispensing: Act 101 of 1965

The Regulations states that a doctor can only dispense his or her own prescription. This means that the doctor without a licence would need to write a prescription to be taken to a pharmacy. Otherwise the second doctor must have a dispensing licence too if they intend on dispensing.

Notice to Authorised Prescribers with Dispensing Licences

GUIDELINE – Completing the Details Update Form

Details Update Form

Maximum Dispensing Fee

New Maximum Dispensing Fee:
‘As per Government Gazette No: 44333, dated 26 March 2021

The Dispensing fee changes as follows:
The appropriate dispensing fee as contemplated in the Act to be charged by persons licensed & must be calculated, exclusive of VAT, as follows:

  • (a) Where the SEP of a scheduled medicine is less than R130.00 the dispensing fee must not exceed 30% of the SEP
  • (b) Where the SEP of a scheduled medicine is greater than or equal to R130.00 the dispensing fee shall not exceed R39.00 (exclusive VAT) and R44.85 (inclusive VAT)’

Amendment / Dispense from an Additional Premises / Relocation

1st Time Licence Application Form

DOH Banking Details